As to route setting of Workflow, the old department should have been deleted but still exists, or the newly registered department is not displayed.

 
The workflow parameter "Process target user standard plug-in result cache settings" is set to store information of process target user in the cache, so it might have been caused by not obtaining the latest information.

The "Process target user standard plug-in result cache deletion" job is provided to clear the above cache. If the process target user information is updated, please execute this job. 
For more information on "Process target user standard plug-in result cache settings" and "Process target user standard plug-in result cache deletion" job, please check the following documents
<intra-mart Accel Platform IM-Workflow specification sheet>
http://www.intra-mart.jp/document/library/iap/public/im_workflow/im_workflow_specification/index.html
3.24. Process target standard plug-in results cache
4.1. Job list
5.1.1.1.4. Process target user standard plug-in result cache settings

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iAP/Accel Platform
iAP/Accel Platform/All Versions
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