If this happens, please collect information by the procedure in which the error occurred.
[Handling method]
Please execute downloading after adding “?debug=debug” to the URL of the screen which you customize theme and accessing.
http://xxx.xxx/imart/theme-customize-change-logo?debug=debug
The detail information is output to the log so please solve problems according to the error details.
The output destination of log is “<%RESIN_HOME%>/log/jvm-app-x.log”.
[Past case examples]
Failed to execute because version of ant is old. (Failed in script task. Unable to use import tag and so on)
- > It is solved with updating ant version. (Please confirm whether specified ant-path of theme-customize-config.xml is the path of latest ant.)
We verify with ver.1.9.2.
Failed to delete temporary file which is used for creating it in windows.
- > It is solved with cleaning disc up.
[Other]
Please contact our product support with the log which you acquired by these ways when the error is not solved.
-- Target ----------------------------------------------------------------------
iAP/Accel Platform/All Updates
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FAQID:544