It occurs because the Cookie storing session information conflicts with intra-mart AccelPlatform and intra-mart WebPlatform.
It might occur when operating intra-mart AccelPlatform and intra-mart WebPlatform in the same domain.
Consider one of the following workarounds.
[Workaround 1]
Change the "Session information Cookie setting name" of intra-mart AccelPlatform as follows.
Change the category [im_session] and parameter key [cookie_name] of WEB-INF/conf/certification-config/im_session.xml.
Refer to the following for more detail.
https://www.intra-mart.jp/document/library/iap/public/configuration/im_configuration_reference/texts/im_certification/im_session/index.html?highlight=cookie_name
[Workaround 2]
Operate intra-mart AccelPlatform and intra-mart WebPlatform with different context paths.
-- Target --------------------------------------------------------------------
iAP/Accel Platform/All Updates
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FAQID:437