If a matter is pulled back in IM-Workflow, is it normal to display it in the "Processed (incomplete matter)" of the matter list?

 

Yes, this is normal operation according to the product specifications.
 
 The "Processed List" is designed to display matters for which some kind of process, such as application process or approval process, has been performed.
 Therefore, matters that have been pulled back are also displayed in the list as "Processed."
 
 * intra-mart Accel Platform IM-Workflow specifications
  3.9.7.5. Processed list (incomplete / completed)
  https://document.intra-mart.jp/library/iap/public/im_workflow/im_workflow_specification/texts/detail_guide/projects/matter_list/index.html#processed
 
 On the other hand, matters that are currently undergoing asynchronous process, such as arrival process, will not be displayed in the list.
 When you pull back, the matter will temporarily disappear from the list, but it will reappear once the asynchronous process is complete.

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